| Q1. What points should I check before making a reservation? |
| You should check information related to the reservation, such as the restaurant’s phone number, business hours, location, seating capacity, types of cuisine, budget, cancellation policy, payment methods, dress code, etc. It is also important to communicate any special requests you may have beforehand. |
| Q2. What should I communicate when making a reservation? |
| You should clearly communicate the date and time of the reservation, the number of people, budget, seating preference, food preferences, and any special requests that the restaurant needs to know about. You will also need to provide your name and contact information, such as your phone number. |
| Q3. What should I do if I need to cancel a reservation? |
| As soon as possible, you should call the restaurant to cancel the reservation. In particular, for larger groups, cancelling late can cause inconvenience for the restaurant, so early communication is important. |
| Q4. What is the penalty for violating the cancellation policy, if there is one? |
| The cancellation policy may include information about cancellation fees or deposit refund conditions. If you violate the policy, you may be required to forfeit your reservation fee or deposit. |
| Q5. What should I pay attention to when paying the bill? |
| You should check if the total amount includes food and beverage charges, service charges, taxes, and if there are any conditions to receive discounts. You should also confirm the payment method beforehand. If one person is paying for the whole group, make sure to collect each person’s share of the bill in advance. |
| Q6. Are there any things to confirm after making a reservation? |
| It is advisable to re-confirm the reservation details such as the date, time, number of people, and any special requests. Depending on the situation, you may also want to provide the restaurant with a phone number where they can reach you on the day of the reservation. |
